Frequently Asked Questions (FAQs)
1. Do I need an account to shop?
You’re free to browse without an account, but why miss out? Create one to track your orders, save your favorite addresses
and unlock exciting exclusive promotions!
2. How do I create an account?
Just tap “Sign Up” or “Register,” fill in your details, give it a quick verification and you’re all set to start shopping in a flash.
3. Is there an age requirement?
Yes, you’ll need to be 18 or older to sign up.
4. What should I do if I forget my password?
Click “Forgot Password?” on the login page, follow the steps sent to your email and you’ll be back in action in no time.
5. Can I have more than one account?
Unfortunately, no. Each shopper can only have one account to keep things fair and simple for everyone.
6. Can I update my personal details later?
Yes, you can update your profile information, contact details, and shipping address anytime under “My Account.” Quick and easy.
7. How is my personal data protected?
No worries, your data is kept safe and sound. We follow our Privacy Policy and comply with all data protection laws,
including the Personal Data Protection Act 2010 (Act 709).
8. What are the benefits of creating an account?
Get ready for faster checkout, quick access to all your orders and exclusive perks just for members.
9. Can I track my orders through my account?
Yes, once you log in, you can view your order history, track your deliveries in real time and check your order status anytime.
Absolutely hassle free.
10. Will I receive promotions and updates?
Yes! Opt in and you’ll get the scoop on the latest promotions, discounts and special deals straight to your inbox!